Rising losses and chargeoffs at JPMorgan Chase and Citigroup could be an indication of future trouble at other banks. Still, executives are bullish on cards and argue that the loss rates are logical consequences of rate hikes and attempts to expand card business.

Banks such as Citigroup, Regions and TD have decided they need to offer mobile customers truly customized experiences. They are experimenting with different ways of doing so that come across as helpful without being intrusive.

Overall net income rose 8% to $4.13 billion as cost control helped overcome shortcomings in global consumer banking profits and bond trading revenue.

Demand for commercial loans has been weak for much of the past year and among the big questions bank executives will face this earnings season is when they can expect the pace to finally pick up.

Yolande Piazza explains Citi Fintech's unique process for getting customer feedback on new apps. She also talks about overcoming the challenges of innovating inside a large company like Citigroup and winning over those who are resistant to change.

Leslie Ireland, a former assistant secretary for intelligence and analysis at the Treasury Department, was also elected to the bank's board.

Citi’s innovation leader, Yolande Piazza, envisions reinventing the way the bank interacts with customers, so that it is part of their daily lives — always present, always intuitively easy and always helpful.

The agencies will give eight of the largest U.S. banks an extra year to file upcoming resolution plans, and suggested they may stretch out the filing schedule on a more ongoing basis.

The first-of-its-kind study was an acknowledgment that as consumers rely more on digital banking channels, the nation's largest banks are competing more against each other and less against smaller institutions.

Jia Chen has spent the past two years meeting clients, speaking at industry panels and becoming the face of a resurgent market for synthetic CDOs. Along the way, she's helped establish Citigroup as its dominant player.

The market Elinor Hoover is charged with helping Citigroup and its worldwide customer base navigate is in major flux.

When Citigroup encounters its next big, nettlesome problem, it's a good bet that Barbara Desoer will be called on to fix it.

Tracey Brophy Warson runs the largest segment of one of the world’s largest private banking operations, overseeing offices across the continent that manage $191 billion in assets.

Jane Fraser has been tapped to revive lagging parts of Citi’s business before and Mexico is her latest turnaround assignment.

Yolande Piazze oversaw the rollout of Citi FinTech's first product in December 2016. Three months later, she was named the unit's CEO.

Part of Julie Monaco's role at Citigroup is to understand the worries of governments and central banks around the world.

Citigroup plans to purchase or produce all of its energy from renewable sources by 2020, the company said during Climate Week New York.

Vikram Pandit, who ran Citigroup during the financial crisis, said developments in technology could see some 30% of banking jobs disappearing in the next five years.

Online lender’s co-founder says “negative press” from lawsuits has become a “distraction”; company sought lighter regulation and limited legal liability for credit bureaus.

Citigroup’s struggles with collections on certain types of retail credit card accounts have persisted in the third quarter, but it hopes to contain chargeoffs.