U.S. Bank

New boss Andy Cecere's first year on the job will likely be defined by how he tackles the challenges in front of him, including keeping the company’s highly watched efficiency ratio in check and managing pitfalls in auto-lease financing.

The Minneapolis company reported higher quarterly earnings thanks to strong performance in credit cards, investment management and other fee-based business lines.

Proposals to split the chairman and CEO roles at banks have rarely succeeded. But new developments — including a proposal to require separate roles for the next generation of managers — are helping concerned shareholders slowly make inroads.

U.S Bank’s commercial Visa card customers can now use their smartphones to make corporate payments via Apple Pay, Android Pay or Samsung Pay.

Banks like TD and U.S. Bancorp are suddenly taking public shots from current and former employees critical of their sales practices, a sign that the industry has not put behind it the questions raised months ago by the phony-accounts scandal at Wells.

U.S. Bank has gone from monitoring Yelp to working with the technology firm ReviewTrackers to monitor customer comments on 23 sites.

While much of artificial intelligence technology is about automating tasks, it also holds the possibility of enhancing bankers' ability to serve customers.

Banks are partnering with tech companies to win back some of the small-business customers that the industry lost to fintechs.

With U.S. Bancorp's leadership transition underway, the big question is whether it will deliver faster earnings growth — the one shareholder demand that has proven elusive.

Instead of sitting around waiting for the next cyberattack, banks are trying to get a little ahead — without breaking the law.