Data and information management

Passwords are widely distrusted for verifying identity and have been blamed for more than 80% of data breaches, but with biometrics and other approaches not yet ready for broad adoption, many innovators are rushing in to fill the gap.

The National Institute of Standards and Technology is telling agencies and companies that collect or store data to change the way they have been protecting their networks — and its guidance is likely to soon spill over to financial services and payments.

From preparing for the next recession and digital disruption to better planning and what millennials want, CUNA Mutual Group’s 2017 Online Discovery Conference covered a lot of ground.

Some banks are experimenting with virtual assistants that, going beyond the routine tasks they perform today, could offer investment advice or make mortgage loans 24/7. But will they ever be able to talk a nervous client through a market crash?

OnlyID, a joint offering from FIS and Equifax, is meant to become consumers’ single sign-on for bank and retail websites and apps. Longstanding relationships may give it a better shot at achieving network effect than previous attempts.

OnlyID, a joint offering from FIS and Equifax, is meant to become consumers’ single sign-on for bank and retail websites and apps. Longstanding relationships may give it a better shot at achieving network effect than previous attempts.

For high-value, low-volume transactions, that is. Big Blue formally launched the platform Tuesday, but the custody bank has been using it for months, as has a group of Canadian institutions.

Like many financial companies, the brokerage wants to go where customers are. Since that means communicating with them via a third-party platform, it is working through privacy and security issues.

All business categories are vulnerable to breaches, but hotels seem to attract the most attention.

The Japanese exchange bitFlyer has processed $30 billion in bitcoin trades so far in 2017. Now it has its sights set on American crypto enthusiasts.

Sanger is out at Wells Fargo and so it is a crisis that gives us our first female board chair at a major U.S. bank. Women lead two major tech initiatives at JPMorgan Chase, which is also adding a fourth woman to its executive committee.

Artificial intelligence is helping detect breaches the human eye can’t. But it also gives hackers an edge.

Baxter CU, Randolph-Brooks FCU and Coastal CU have already signed on with the service, which aims to create analytics strategies to help credit unions grow and improve service.

CULedger, LLC is backed by CUNA, Mountain West CU Association, Best Innovation Group.

The commercial potential of internet-connected devices appears bound only by imagination and comfort. For security companies, there's a similar broad horizon as watches, refrigerators and other everyday items become tools for payments.

If tokenization can help us recapture liquidity not only for currencies, but by digitizing the value of all assets, time and work in a more flexible, fair exchange, that’s exciting, writes Jason English, vice president of protocol marketing for Sweetbridge.

Using good, old-fashioned customer service and consultation to cut down on merchant attrition has been part of the acquiring playbook for years. But that playbook is long overdue for an update.

The Consumer Financial Data Rights group, representing aggregators and fintechs, says banks still aren’t forking over enough customer data. The group is meeting with bank regulators and trying to get consumers to petition regulators on its behalf.

An encrypted website and secure network aren’t very helpful when customers have been unknowingly routed to a criminal’s lookalike site, writes Simon Thorpe, director of product for Authy at Twilio.

Partners FCU’s ‘Decision Summary Dashboard’ was the winner in this year’s Analytics Best Practices Competition from OnApproarch