Demographics

One millennial's take on how credit unions can woo the next generation of members.

Craig Dahl, who took over as CEO last year when Bill Cooper retired, has added the chairman title.

Doug Bowers will serve as the permanent replacement for Steven Sugarman, who resigned in January.

Joseph Evans will step down as CEO on June 1, though he will remain the company's chairman. Thomas Wiley, a longtime associate of Evans, is set to take the helm.

MidSouth also removed Cloutier's son as part of what it called a "transition plan already under way to improve” performance.

Kate Quinn, one of American Banker's 25 Women to Watch in 2016, was given expanded duties, and consumer banking chief Kent Stone will retire.

President and COO Ignacio Alvarez will replace Richard Carrion as CEO on July 1.

Kosta Peric, deputy director of digital payments and financial services for the poor at the Gates Foundation, discusses his efforts to expand access to low-cost financial services in developing countries.

We asked microfinance organizations around the country about the challenges they face, what they wish banks would do differently, and even what they are reading. Here are some of their responses.

The marketplace for services to help struggling families balance their short-term and long-term financial needs is improving, but is still insufficient.

Income volatility is a persistent problem for millions of U.S. households. Banks and fintech companies are trying to help consumers cope — but the industry can do more.

Jefferson Harralson, the Georgia company's new chief financial officer, had covered banks at Keefe, Bruyette & Woods for 15 years.

John Fawcett, previously CFO at Citizens Financial in Providence, R.I., will succeed Carol Hayles.

Digit's decision to charge a monthly fee for its savings help speaks to the challenge of making fintech profitable.

Yman Vien says she lost her job at American Metro Bancorp because of her gender. The bank says the move was tied to poor decisions that led to a regulatory order in 2009.

Barbara Yastine, who stepped down as head of Ally’s banking unit two years ago, has become a director of Zions in Salt Lake City.

The San Antonio company named Chad Borton, previously head of consumer banking at Fifth Third Bancorp in Cincinnati, for the role. Fifth Third has named Philip McHugh as his successor.

Banks can make a difference by helping to alleviate customers’ individual financial stress, the cancerlike scourge behind thousands of suicides. But this requires a certain mindset about the industry’s mission.

The Buffalo, N.Y., company is filling gaps created when Mark Czarnecki, its former president, died in February after a battle with pancreatic cancer.

Young professionals have a reputation in banking for hopping from job to job. So what exactly are they looking for? The same things as older peers: solid benefits and better pay, according to recent surveys.