There is nothing more frustrating than standing on a long line waiting to pay for items only to have a credit or debit card in good standing red flagged—the dreaded false decline. But that false decline can prove even more painful for the credit union than for its members, because research suggests consumers who experience a false decline stop using the card—sometimes for good.

While there are a handful of payment pilots underway, the real benefit of blockchain for banks is a long-term proposition--and most early projects will be internal.

Much like rival Mastercard, which recently took its Decision Intelligence AI product out of pilot, Visa wants to make sure that it isn't turning away legitimate customers when it finds signs of potential fraud.

Piloting distributed ledger technology is important. However, banks need to temper expectations regarding the returns.

The Office of the Comptroller of the Currency will start granting limited-purpose bank charters to fintech companies, but intends to maintain high standards for new entrants.

Gen Z is coming fast on the heels of millennials. For e-commerce, payments and financial services, they have an even shorter attention span.

As the outgoing administration stresses the need for stricter regulatory requirements on new fintech companies, technology companies are urging President-elect Donald Trump to lower the barriers to entry for new financial industry players.

Visa's growth beyond plastic cards relies heavily on tokenization, a strategy that should get a major boost from its planned acquisition of CardinalCommerce.

Inaccurate rejections of legitimate transactions aren't a new problem, and companies can't always use past transaction data to spot future risk on a large scale. Artificial intelligence can change the game.

The $7.7 billion-asset San Diego County CU has launched its own mobile wallet offering as part of a partnership with CU Wallet.

Banks tend to respond to ATM and payment breach risks after an incident. They need to get more proactive.

Several non-U.S. core systems providers are trying to make American banks their clients, but they still face challenges penetrating an entrenched marketplace.

The bank consortium R3 CEV has released its Corda platform as open source to encourage innovation and interoperability in the industry's development of blockchain technology.

Consumers' providing bank credentials to third-party services is akin to handing over their house keys. To mitigate screen-scraping risks, banks and fintech companies must first address issues related to security, transparency and control.

Ant Financial’s attempt to add a social-network function to China’s biggest payments platform has backfired.

Big data was supposed to unleash a lot of powerful insights for banks, but many financial institutions still haven’t found a way to harness their own data because the amount of available information is so vast.

Consumers aren't just sharing the charming personal moments of their lives on social media — they're producing data that Israeli startup Feelter contends can revolutionize online shopping.

With access to financial transaction data under threat by hurdles imposed by certain financial institutions, it should be up to consumers to decide how their data is used to improve their financial well-being,

Financial industry groups have rolled out a plan for keeping bank customers' data safe if a mega-disaster, like a massive attack or a natural disaster, strikes.

Israeli mobile technology company On Track Innovations (OTI) hopes to cash in on the trend toward fashion-direct payments by embedding transaction functions inside a ring.