Onboarding technology isn't enough if the account opening process is too cumbersome, a J.D. Power survey finds.

The hackers gained entry to affected systems through a client-access portal and the company’s internal monitoring systems detected the intrusion.

Payment collections will never be easy, but the availability of so much data and the means to make meaningful sense out of it with AI and advanced analytics is helping collections firms be more efficient and smart about their interactions, writes Scott Kendrick, vice president of marketing at CallMiner.

Banks, technology developers and payment companies are all experimenting with new ways to identify consumers by their unique physical traits, with the ultimate goal of improving security while also streamlining customer onboarding and authentication.

A new strain of malware that targets cryptocurrency users — but not users of mainstream payment options like bank accounts — highlights how much the cybercrime game is changing behind the scenes.

A bank that can deliver a loan decision a little faster, or ask a client to input information just once, could get a leg up on the competition. But some executives are skeptical of software sales pitches and fear overpaying.

Leader Bank says it can land property managers as commercial clients by helping them handle tenant deposits — and possibly create opportunities to boost CRE lending.

Fannie Mae's first-quarter profits were enough for it to rebuild its minimum capital buffer and pay the Treasury Department dividend after being forced to take a draw during the previous fiscal period.

Synchrony Financial designed its first voice assistant technology for Amazon Alexa around Amazon’s store card, serving as a template for the private-label card issuer’s other retail clients.

Although there's often a tension between regulation and innovation, the sandbox concept can help startups, regulators and incumbent banks better navigate experimental financial technologies.

Data breaches have become routine, but the public reaction to these events is changing. Consumers are increasingly wary of sharing their information — just ask Mark Zuckerberg — and this trend raises the stakes for all financial institutions and merchants.

The provision would make it harder for criminals who use real Social Security numbers to create fake personas and then apply for credit.

The spread of breached identity information has resulted in an outbreak of new account creation fraud with a new ground zero for the crimes pointing right at Latin America.

Transport players are faced with several opportunities to meet both the rising expectations of end users and tap in to new revenue streams. The time to innovate is undoubtedly now, writes Myung-Hwa Calais, transport market director at FIME.

The provision would make it harder for criminals who use real Social Security numbers to create fake personas and then apply for credit.

The fintech wants to facilitate loans for elective surgeries, auto repairs and jewelry purchases, but regulatory uncertainty — at the state and federal levels — casts a cloud over its business model.

A federal judge ruled three business associates of a financial technology company are likely to lose at a trial over government accusations that they sold unregistered stock in the firm after a rally linked to cryptocurrency.

The distributed ledger technologies CUSO has partnered with Hedera Hashgraph as part of its effort to reach 1 million users by the end of 2018.

Cloud-based software has replaced bulky, expensive and almost obsolete servers, which allows SMBs to keep costs lower while getting access to more functionality, writes Rush Taggart, Chief Technology Officer for CardConnect.

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.