Artificial intelligence is bringing revenue increases and expense reductions throughout Bank of America, Hari Gopalkrishnan, chief technology and information officer, said at an event Monday.
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The bank is adding trusted contacts, specialized teams and new tech against scams, but consumer advocates say reimbursement is the key missing piece.
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Oresar, who joined BMO as head of treasury and payment solutions sales after more than two decades at JPMorgan Payments, spoke with American Banker about her priorities leading a new team; the importance of organic mentorship; and what clients are asking for to keep up with the fast-paced change that's happening to the payments industry.
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The financial services firm based in Houston tried to buy a Chicago community bank three years ago as part of a plan to offer traditional banking and digital asset services on one platform. With Illinois state approval secured, it now awaits a decision from the Fed.
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The country's second-largest bank has unveiled a digital platform for retirement decisions — not on how to save, but how to disburse those savings in a steady, sustainable way.
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MetroCity Bankshares in Doraville, Georgia, plans to finalize its acquisition of First IC Corp; Rockefeller Capital Management's Brian D. Riley will join BNY Wealth as global head; Blackstone appoints former Morgan Stanley rainmaker Franck Petitgas to a top role in Europe; and more in this week's banking news roundup.
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Quality Control Advisor Plus is an integrated system which brings together previously separate units, cutting months off of Freddie Mac's current QC process.
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Pinnacle and Peapack-Gladstone have sought to preserve their corporate cultures during periods of major change.
Banks with more than $10 billion of assets made up 12% of American Banker's 2025 Best Banks to Work For list.
Of the 90 honorees on American Banker's 2025 Best Banks to Work For list, 28 had between $3 billion and $10 billion of assets.
BNY's Carolyn Weinberg believes blockchain technology could be the key to an always-on operating system for the New York-based custody bank.
Speakers at the Most Powerful Women in Banking conference Tuesday shared several scenarios in which banks will benefit from dollar-pegged cryptocurrency.
At American Banker's Most Powerful Women in Banking Conference in New York City, former Most Powerful Women in Banking honorees said to build skills that you can take with you outside of a big bank, and that banks should reward risk-taking and building over incremental change.
Some customers reportedly complained about getting locked out of their accounts after signing up for the bank's new Strata Elite credit card. "We feel like we have done the right thing for all of our good customers," Pam Habner, Citi's head of U.S. branded cards, said Tuesday.
The 23rd annual ranking of women leaders in the banking industry.
Public sector banking doesn't have a line on Citi's income statement. But Monaco's global influence is threaded throughout the bank's work with government finance ministries, central banks and other sovereign entities.
Our annual list of the 25 top leaders in finance include three newcomers this year.
Our annual ranking of women in banking and finance includes five community bank CEOs.
Each year, American Banker chooses five teams that embody the spirit of collaboration and illustrate how teamwork can have a substantial impact on a bank's top and bottom lines.
For the first time, this list of banking's rising stars aged 40 and younger is presented in ranked order, highlighting the depth and performance of the industry's top talent.
Big banks with the strongest financial performance varied in asset size, geographies and services.
Each of the top-performing banks with more than $50 billion of assets used their own mix of revenue streams to drive performance.
Growing loans was a tall order in 2024, but banks that could do just that were able to outperform their peers.
The 5-year-old experiment of tying executive compensation to achieving diversity goals appears to be ending. The abrupt shift comes amid the Trump administration's crackdown on DEI.
The CEOs of smaller regional banks received fatter bonuses last year than their big-bank counterparts, possibly thanks to low performance expectations at the smaller banks after the 2023 banking crisis.
The OCC's approval of SmartBiz buying a bank opens the door to other fintech M&A deals for accessing bank charters, which can help a fintech stay in business.
The 10 winning innovations span categories from AI and payments to risk and compliance. An overall winner will be announced at American Banker's Digital Banking event on June 2.
The Brazilian neobank expanded its bank accounts for minors with new features in 2024 by adding high-yield savings "boxes" and expanding parental controls.
As real-time payments become more common, UBB's partnership with fintech Pidgin offers a roadmap for smaller banks to stay relevant.
As the class action lawsuit settlement industry became overwhelmed with fraud, a bank and a fraud scoring company teamed up to fight back.
Haiqu's new encoding technique allows quantum computers to process high-dimensional financial data, showing improved performance in spotting anomalies.
The new rules require banks in the ACH network to implement risk-based monitoring to combat rising fraud and scam schemes.
Existing law already provides the tools that would allow an across-the-board upgrade in digital identity verification, with benefits to banks and consumers alike. Regulators are the roadblock.
Most Influential Women in Payments honorees say the dramatic expansion in technology presents new opportunities and challenges as employers evolve away from traditional business models.
Honorees from American Banker's Most Influential Women in Payments discuss spotting tangible uses for innovation, rather than buying into hype.
Each year, American Banker recognizes the women who are advancing the payments industry in banking, retail, acquiring, processing and more.

- Rachel Anderika, chief operating officer at Anchorage Digital Bank, sees the Federal Reserve's proposal to give crypto companies limited access to its payment rails as "a really great signal to the market."Sponsored by IntraFi
- Amanda Fischer, is policy director and chief operating officer at Better Markets and former chief of staff at the Securities and Exchange Commission has some concerns about stablecoins.Sponsored by IntraFi
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Customers of fintechs like Yotta and Juno, who in some cases lost their life savings, may start to get reimbursed out of the agency's Civil Penalty Fund, but no timeline has been announced for repaying them.
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Philadelphia-area Citadel Credit Union is starting to see a payoff from a major investment in its business banking operations.
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Reseda Group, a CUSO owned by MSU Federal Credit Union, acquired the money management app for couples as part of its strategy for family finance offerings.
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Following the new GENIUS Act, BNY's fund provides a regulated vehicle for stablecoin reserves, distinct from its separate tokenization projects.
November 13 -
JPMorganChase, BNY, Citi and others are getting ready to launch autonomous digital workers, but for most, several pieces need to be in place before they can go live.
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