Technology
Amazon Echo Dot and Echo speaker

U.S. Bank, Bank of America and other firms are looking toward the day when the ultimate virtual assistant arrives, one capable of being personalized and working on any device.

Banks that need to fill large volumes of jobs increasingly let AI decide who’s in and who’s out, based on analysis of digital resumes and video interviews. Algorithms can take a more inclusive and less biased view of candidates, but experts say there are several things to watch out for.

SEE ALL OF THE LATEST
Sign up for Newsletters
  • Daily Briefing
    Delivered Every Weekday
    Ideas that impact your business delivered to your inbox every day.
  • Technology
    Wednesday, Thursday
    The latest industry developments from digital banking to cybersecurity to AI.
  • Payments
    Delivered Every Weekday
    An early-morning roundup of important headlines from the past 24 hours.
  • Best of the Week
    Friday
    The most important and widely read stories from the previous week.
Call for Nominations
Scott Warren

A group of Senate Democratic lawmakers warn proposed rule change would handcuff regulators from stopping risky bank behavior before it causes financial harm.

Max Levchin Affirm CEO headshot

CEO Max Levchin said the lender is testing technology that allows merchants to perform more advanced testing of promotional financing offers.