While it's moving away from embedding transactions in ChatGPT to funneling purchases through third parties, analysts say the artificial intelligence lab's shift doesn't dilute the threat large language models pose to traditional card issuers.
During the pandemic, the use of digital assistants by low- to moderate-income consumers has soared. One reason: Those seeking loan modifications or fee waivers see the technology as less intimidating than humans.
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The bank's Kinexys blockchain unit processes a fraction of the institution's overall payment volume. It's betting that an appetite for the technology's promise of speedy processing and liquidity will make that larger.
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The real value of stablecoins lies in their ability to provide instant and secure transfers of value. But, in a world where every company has a bespoke stablecoin, that promise begins to break down quickly.
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Visa and Mastercard logged increases in holiday spending, an industry group called for increased BNPL regulation in the U.S., and more in this week's global payments roundup.
Acting Comptroller of the Currency Michael Hsu reflects on his tenure, the challenges of financial regulation, and the delicate balance of fostering innovation while maintaining trust in the financial system.
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Two weeks after Ted Pick rose to CEO, the company slightly revised its long-term targets for efficiency, return on tangible common equity and other metrics. Yet, Pick says, "there's not a change in strategy" after the departure of his predecessor, James Gorman.
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The KBW Bank Index posted a strong gain after a government report showed employers added 216,000 jobs in December. The labor market strength bodes well for lenders' credit quality but may delay highly anticipated interest rate cuts that would lower banks' funding costs.
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In American Banker's Leaders Forum, our journalists interviewed top executives from across the banking and fintech sectors as well as regulators who keep them in line.
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The Federal Reserve released additional information about its periodic review of its monetary policy strategy, tools and communications framework; TD Bank Group announced Michelle Myers will succeed Anita O'Dell as global chief auditor; Provident Financial Services will expand its commercial lending team; and more in this week's banking news roundup.
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Consumer Financial Protection Bureau Director Rohit Chopra said the FICO credit-scoring model has drawbacks in price, predictiveness and market competition, and stakeholders should develop a more open-sourced model that uses artificial intelligence.
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Some lenders are once again hiring mortgage lenders, but memories of the painful staffing cuts they were forced to make over the past two years remain top of mind.
Community banks are always looking for ways to expand local engagement. But for some banks, sponsoring disc golf courses, clubs and events offers a relatively inexpensive way to boost their profile among a very loyal customer base.
Federal Reserve Gov. Christopher Waller said comments from banks and fintech firms reveal sharply different priorities in the creation of the central bank's proposed "skinny" master accounts.
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Banks need to recognize that agentic AI is almost certain to upend their traditional business models. Early adopters may be able to grab an advantage, while laggards will be fighting over diminished profits.
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Stablecoins don't compete with payment platforms. They do, however, provide a turbo-powered springboard for new projects that will, just as incumbents are adapting to the new tools.
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We must build a small-business finance sector where business coaching is integrated and accessible. Philanthropy can ignite progress in the private sector and banks and community lenders can drive it forward.
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The bank-owned instant payment network has added a new use for its seldom-mentioned disbursement business.
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Noelle Acheson argues that banks' focus on deposit tokens rather than stablecoins is a clear example of the "innovator's dilemma" at work: few economic incentives to embrace the innovation happening at the periphery.
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The conflict with Iran has thrown volatility into bank stock prices, which is often the currency of dealmaking. "Stability is important to be able to do deals," one analyst said.
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Brookfield, Wisconsin-based Landmark Credit Union's planned takeover of American National Bank-Fox Cities is the second credit union-bank acquisition announced in 2026.
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Agency MBS investors have had limited information about primary loans coexisting with home equity products, and may want to get more now, according to Experian.
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A near-record share of homeowners unable to sell their properties are renting them out instead, with "accidental landlords" accounting for 2.3% of listed rental stock in October, per Zillow data.
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Brookfield, Wisconsin-based Landmark Credit Union's planned takeover of American National Bank-Fox Cities is the second credit union-bank acquisition announced in 2026.
Agency MBS investors have had limited information about primary loans coexisting with home equity products, and may want to get more now, according to Experian.
The 23rd annual ranking of women leaders in the banking industry.
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Partner insights from Visa Direct
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