Consumer banking
Consumer banking
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A faster network is letting the regional bank bring new technology into its branches and share data with fintech partners via APIs.
March 23 -
Citigroup plans to close three of its four London branches as the company seeks to cut costs and focus on digital services.
March 23 -
It took several offers for First Busey to seal a deal to buy First Community Financial Partners, and the details in a recent public filing of the back and forth between the two Illinois banks show how patience in merger negotiations is a must.
March 23 -
At a time when customers are rapidly switching to digital banking, scores of branches are closing. But many institutions — mindful that brick-and-mortar locations remain a critical sales channel — are also experimenting with physical layouts that are focused on technology and generally smaller than traditional branches. In some cases, they have even done away with employees. Here is a look at some of the designs that banks have built as they seek to fuse the physical with the digital.
March 23 -
B of A's Cathy Bessant and Michelle Moore have a few suggestions for women who want to advance and RBC's Janice Fukakusa sets a new pay benchmark for female executives. Plus, Bank of the West's Nandita Bakhshi and Citi's Yolande Piazza.
March 23 -
NBT Bancorp has spent the last few years introducing digital banking features intended to reach a broad audience.
March 23 -
As part of the broad regulatory review, the Treasury secretary should consider a blue-ribbon panel to look at modernizing policies on everything from consumer disclosures to wealth accumulation.
March 23 -
Credit unions aren't giving back to their communities because it makes them look good, they're doing it becuase it's the right thing to do.
March 22 -
Live Oak Bank, known for streamlining the lending process, has turned its attention to fixing its patchwork approach to cybersecurity.
March 22 -
Instead of waiting to be disrupted by fintech startups, a pair of credit unions are rethinking what they are, who they serve and how they do it — and it's paying off by bringing younger members into the fold.
March 22 -
Amer Sajed, a 56-year-old Pakistan-born immigrant to the U.S., will step down from his role leading the bank’s credit card business in July after being spurred into activism by President Trump's stances on social and other issues.
March 22 -
The lender will begin an ad campaign in mid-April with the tag line "Building Better Every Day," company employees were told Tuesday.
March 21 -
The rapid advancement of social media platforms into the payments and finance markets, as well as millennials' devotion to apps like Venmo, were major factors driving a 47% increase in the U.S. digital person-to-person payments market last year.
March 21 -
Retail-focused Provident Bank has added an on/off switch that allows customers to suspend their debit cards. A few big banks rolled out similar features last year.
March 21 -
Strong rebounds in consumer activity produce strongest overall reading in nearly a year. Consumer loan application activity accelerates in all regions except the West.
March 21 -
Profit and loss accounting is the least customer-centric process in the entire banking system. Overhauling it would improve banks’ culture and approach to digital banking.
March 21 -
The underbanked rely on mobile access more than online or in-person contact. Therefore, the U.S. must follow developing countries’ leads and let consumers sign up for mobile-only accounts.
March 21 -
Credit unions celebrate expanded branch networks, employee volunteer efforts, sizable donations and more.
March 20 -
The latest numbers underscore the extent of the challenge that the megabank faces in restoring its once-clean public image.
March 20 -
Customers of National Capital Bank in Washington wanted mobile banking with remote deposit capture, but the community bank first had to find a new CEO.
March 20






















