Organization Root Tag

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

The bank plans to contact all customers who paid fees for rate lock extensions during a three-and-a-half-year period and to refund any who believe they should not have been charged.

Verba's two-decade career at one of the East Coast's fastest-growing banks began with an old-fashioned letter to a local bank when she was in her late 40s and an epiphany about work-life balance.

Former Equifax CEO blames one employee’s mistake for the massive hack; Warren calls Sloan “incompetent” and says he should be fired.

Credit bureaus can address identity theft by advancing the robustness of their security processes and abandoning outdated systems that rely on our personal information, writes Jason Brvenik, chief technology officer for NSS Labs.

The National Association of Home Builders is backing off long-held support for the mortgage interest deduction in hopes that the Trump administration can deliver on its promise of lower taxes.

Richard Smith came to Capitol Hill this week to speak about the massive breach at Equifax, but it was clear Tuesday that he will be defending the entire credit reporting industry.

Wells Fargo CEO Tim Sloan took heat from Senate Democrats, who questioned his fitness for the job, the bank's use of mandatory arbitration clauses and even whether its charter should be revoked.

Richard Smith came to Capitol Hill this week to speak about the massive breach at Equifax, but it was clear Tuesday that he will be defending the entire credit reporting industry.

Though FHFA Director Mel Watt stopped short of saying he would break with a Treasury agreement that forces all profits of the GSEs to go to the government, he emphasized that it couldn’t continue indefinitely.

Users of Facebook's social image sharing network Instagram are getting more access to one-click purchases directly from the app through new integrations this week with Shopify and Bigcommerce.

Federal Reserve Gov. Jerome Powell said capital levels have been well calibrated but that some changes to the capital rules may be in order to make compliance easier.

Banks that find true innovation hard to accomplish can take heart — it’s no picnic for startups either. To hear both sides share their challenges is an argument for collaboration.

Industry observers are skeptical of acting Comptroller Keith Noreika's claims that his agency could grant a fintech charter to a commercial firm like Amazon or Google, arguing that such a move could become "Walmart 2.0."

Losses in sales and penalties from chargebacks may hurt business' sustainability, writes Monica Eaton-Cardone, chief operating officer at Cargebacks911 and Global Risk Technologies.

Kate Quinn has raised U.S. Bancorp's profile by emphasizing culture above all else.

The focus has been on CUs getting at least some of their corporate stabilization assessments back earlier than expected, but NCUA's real goal is to prop up the Share Insurance Fund.

Former Equifax CEO and Wells Fargo chief both expected to issue mea culpas to Congress; Goldman apparently likes digital currency.

The recent Equifax breach wasn't just a failing of one company's digital defenses — it exposed a fundamental weakness of how the entire financial services industry handles consumer identity. What's surprising is how deep the problem goes.

Competition between card networks, tech titans Facebook and Google, Chinese fintech proxies Paytm and Hike, and M-Pesa will be fierce, and offer signs how other large emerging payments markets may evolve, writes Eric Grover, a principal at Intrepid Ventures.