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Market Intelligence:
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  • Fraud
    Credit unions sound alarm on COVID-19 vaccination scams

    Credit unions are warning members that fraudsters are trying to prey on them by asking for data in exchange for appointments that turn out to be bogus.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    April 18
  • COVID-19
    SEFCU welcomes 1,500 for COVID vaccination clinic

    The New York institution is believed to be the first credit union to open its doors to the general public as part of the mass vaccination effort.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    April 8
    Jonathan Rivera, right, a SEFCU solutions specialist, receives Pfizer's COVID-19 vaccine during a vaccination clinic hosted by the credit union.
  • Bonuses and incentives
    Leominster Credit Union to pay employees $600 pandemic bonuses

    The credit union will provide a one-time stimulus check for all employees who worked through the COVID-19 crisis, similar to a recent move at Bank of America.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    January 27
    Barbara Mahoney, president and CEO of Leominster Credit Union
  • Professional development
    NAFCU calls off 2021 in-person conference

    The trade group's summer show was expected to be the first major credit union event not to be held exclusively in a virtual format but was cancelled due to the ongoing pandemic.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    January 19
    Dan Berger, president and CEO of the National Association of Federally-Insured Credit Unions
  • Field of membership
    Credit unions argue pandemic bolsters case to ease membership rules

    Industry groups say the coronavirus has highlighted additional risks faced by institutions without a diverse member base.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    January 12
    CUJ-010721-GROWTHINPOTENTIALMEMBERSHIP (4).jpeg
  • Branch banking
    Credit union branch expansion continues in face of pandemic

    Despite limiting on-site visits and adding more self-service channels, the industry is forging ahead with plans for hundreds of new or expanded brick-and-mortar locations.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    January 8
    CUJ-10521-NEWCHECKINGACCOUNTS (1).jpeg
  • Mortgages
    Credit union groups continue remote notarization push

    While some legislatures have extended provisions temporarily allowing online notaries, other lawmakers are pushing for those rules to be made permanent.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    January 7
    for-sale-35364155-adobe
  • Coronavirus
    NAFCU to CDC: Prioritize coronavirus vaccinations for credit union staff

    The trade group is the latest to call for financial services workers to be moved closer to the front of the line as COVID-19 vaccinations are distributed.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    January 5
    p193ong1gb1lms392vpptj17nr6.jpg
  • Delinquencies
    How long will credit unions' respite on problem loans last?

    Stimulus payments and deferrals have helped borrowers stay current, but lenders must brace for a capital hit when those benefits eventually run out.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    January 5
    CUJ-010421-DELINQUENCYRATE.jpeg
  • CUJ Coronavirus
    10 ways coronavirus upended credit union industry in 2020

    From dealing with a flood of deposits to working with examiners virtually, credit unions were forced to quickly adapt to a new normal after the pandemic hit. Here's a look at some of the biggest changes and challenges they faced.

    By Credit Union Journal staff
    December 31
    coronavirus image from CDC
  • Corporate philanthropy
    After a rocky year, Children’s Miracle Network looks to rebound in 2021

    The charity was hit hard by the pandemic and the death of its CEO early in the year, but the nonprofit hopes to bounce back in 2021, thanks in part to a long history of working closely with credit unions.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    December 30
    Credit union representatives present a check at Children's National Medical Center in Washington
  • CUJ Coronavirus
    CUTX ramps up testing for COVID, antibodies

    The Allen, Texas-based institution is crediting a robust on-site medical program with helping keep staff and members safe.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    December 29
    A CUTX employee is tested for COVID-19 as part of the credit union's on-site testing program.
  • CUJ Coronavirus
    Our most read credit union stories from 2020

    Fallout from the coronavirus pandemic consumed the industry this year, but other events, including a scandal at the National Credit Union Administration and a credit union under fire for lack of board diversity, also made waves.

    By Credit Union Journal staff
    December 29
    cuj-top-stories-2020.jpg
  • Liquidity
    Credit unions get their wish with extension of CLF changes

    Provisions implemented under the CARES Act that made it easier for institutions to utilize NCUA's Central Liquidity Facility have been extended for a year with the signing of Consolidated Appropriations Act.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    December 28
    ncua 2
  • Opinion Coronavirus may have permanently changed face-to-face member service

    Many consumers started using digital payments out of necessity once the pandemic struck. They may continue as it recedes because they like the convenience.

    December 28
    Travis Vanlandingham
    Travis Vanlandingham
    America’s First Federal Credit Union
  • CUJ Coronavirus
    2020 in review, from COVID upheaval to the taxi medallion mess

    A look back at a year in which little went according to plan for credit unions.

    Aaron Passman is editor of Credit Union Journal
    By Aaron Passman
    Editor
    December 28
  • Opinion Glut of holiday shopping could benefit credit unions in 2021

    With one study showing consumers racking up additional credit card debt this season, some members may be eager to consolidate their balances in the year ahead.

    December 23
    Mike Brown
    Mike Brown
    LendEDU
  • Corporate philanthropy
    Holiday volunteerism stymied by pandemic

    Social distancing has put a crimp in the credit union industry's usual philanthropic activities, but many institutions are finding new ways to give back during this festive season.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    December 16
    CUJ-121020-VOLUNTEER (5).jpeg
  • Compensation
    Another round of hazard pay unlikely as pandemic’s second wave worsens

    Some credit unions that gave bonuses to front-line staff at the onset of the coronavirus outbreak may be too cash-strapped to offer similar payouts during this latest surge.

    Ken McCarthy Author Image
    By Ken McCarthy
    Reporter
    December 15
  • CUJ Earnings
    Some credit unions are spending more even as earnings tumble

    Management teams are forging ahead with technology projects and bonuses for some employees despite a deep slide in net income this year.

    Jackie Stewart, executive editor
    By Jackie Stewart
    Executive Editor
    December 14
    CUJ120820-OPERATINGEXPNSES (3).jpeg
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

Download the American Banker app

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© 2026 Arizent. All rights reserved.