Mobile banking

Consumers are on the cusp of a seismic change in our relationship with the automobile, one that will have significant implications for stakeholders in the banking and payments landscape.

Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be addressed faster than ever.

The New York company, which offers loans and provides personal finance advice, plans to expand its product line and invest in new technology with the funds.

Banks of all sizes continue to invest in mobile technology — but in order to see stronger growth, they must also invest in education to overcome consumer unease with the product.

The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions.

Holiday loans are up significantly at Blue Federal Credit Union this year thanks to improvements to the CU's mobile and online banking apps that allowed members to apply for -- and fund -- loans in a matter of minutes.

Millennials aren’t the only ones who want convenience — everyone, regardless of age, wants it. Where age comes into play is just how someone defines what ‘convenience' is.

The House Financial Services Committee passed 13 bills (and scrapped a vote on one) Wednesday, including one that would stop Fannie Mae and Freddie Mac from being released by the government and another hailed as helping the underbanked in rural areas.

Two different credit unions have seen success offering new mobile functionalities that meet specific pain points for members.

For the second week in a row, the CFPB's leadership shakeout dominated readers' attention, while a regional banker discussed efforts to fight hacking and the impact of the tax cuts, and bitcoin's price soared.

Bank of America is launching several upgrades to its mobile app meant to make the product more fun and essential to customers' daily lives. It is also expanding digital-only branches through which customers communicate with staff by video.

With millions of Alexa and Google Home devices now in use, first-mover banks are rapidly developing services to let customers control their finances using only their voice — even if there are still many kinks to work out.

Jiko hopes to convince consumers that their funds will be safe in Treasury bills, while also generating higher returns than they would in traditional bank accounts.

Virtual assistants at banks in Israel, Canada and Hong Kong are getting smarter thanks to artificial intelligence.

Jayne Opperman is the third new tech hire the bank has made this month.

Brett Pitts joins from Wells Fargo, where he most recently was executive vice president and group head of digital.

Mike Warriner joins the bank with a focus on setting its digital platform strategy.

U.K. startup Flux has signed up a few banks for its platform that delivers real-time receipts to mobile banking apps. The problem is that few retailers are interested, and experts say that’s not likely to change any time soon.

As consumers’ personal information is compromised almost daily, hackers are increasingly targeting banks.

As use of smartphone apps begins to surpass online channels at some institutions, banks are facing pressure to offer clients more robust services.