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Branches may be closing in droves, but they still play a key role in attracting and retaining customers. Here's how three banks are trying to maximize their potential.
October 10 -
Millennials care about more than money. So it's important for recruiting efforts to show what bankers do for their communities.
October 10 -
A who’s who of banking industry executives turned out for the annual celebration of the Most Powerful Women. Pam Joseph won’t be the next CEO of TSYS after all, but Jamie Dimon seems to be setting JPMorgan Chase up for a female CEO. Does Marianne Lake have the edge?
October 6
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Linda Verba, head of service strategy for TD Bank, discussed how the right look can build confidence and credibility.
October 6 -
Acting Comptroller of the Currency Keith Noreika on Thursday called for steps to ease the asset thresholds that determine whether banks are subject to certain provisions of the Dodd-Frank Act.
October 5 -
While disappointed with the CFPB's actions in recent years, bankers said they want to see a campaign platform before making a decision on the agency's director.
October 5 -
The Western Independent Bankers will continue to offer conference and educational services as a division of the California Bankers Association.
October 2 -
The NCUA is proposing a special payout of up to $800 million to credit unions next year, which may boost lending. Banks were uncharacteristically silent on the plan.
October 2 -
Under the bill, regional banks may eventually be able to shed the systemically important financial institution designation that subjects those with more than $50 billion in assets to tougher regulatory requirements.
September 28 -
The island's largest bank has reopened a portion of its branch network while rushing cash to ATMs and consoling clients and employees in the first week of recovery from Hurricane Maria. But it and other banks are likely months away from normal operations.
September 26 -
Chemical Financial and Fidelity Southern are the latest banks to curtail auto lending, blaming trends in auto sales and overheated competition.
September 25 -
Jennifer Smith is overseeing a core conversion that is the largest tech project in Zions' history.
September 25 -
It's not just big banks. Even U.S. community banks may be subject to the General Data Protection Regulation given the boundlessness of digital commerce.
September 20 -
The agency and the National Association of Federally-Insured Credit Unions plan to boost efforts to get more credit unions involved with SBA lending.
September 20 -
The Oregon bank has expanded the role of its chief credit officer to include oversight of risk management.
September 20 -
While the banking industry is winning over low- and middle-income groups, it is still trying to regain the trust of high earners who were stung during the financial crisis.
September 19 -
The Connecticut bank's president, John Ciulla, will succeed longtime CEO Jim Smith, who is retiring after three decades on the job.
September 19 -
Florida and Texas are normally major sources of mergers, but bankers in those states likely will take a break to assess damage from the hurricanes before returning to dealmaking.
September 18 -
Banks could be busy supplying credit to manufacturers, hotels, multifamily developers and other businesses that will be helping residents get their lives back on track after two fierce storms.
September 14 -
Chemical Financial's decision to shutter nearly 40 branches and cut more than 200 jobs is a result of improved technology and an effort to become more efficient after years of pursuing acquisitions.
September 13























