From the identity of bankers in the 21st century to the regulatory turmoil in Washington to the huge impact of technology on the industry, readers expressed an array of strong opinions about what happened in 2017.

The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions.

After visiting with dozens of banks, tech firms and retailers, the CEO of the Delaware bank concluded that he needed to create a customer experience department but could leave blockchain development to his larger rivals. He also gained valuable insights about succession planning during his time away and discovered new ways to connect with employees.

The $141 million CU expects to automate manual processes through the conversion

The credit bureau enraged many with its response to a massive data breach this fall, but closing the company down would ultimately harm consumers.

With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018.

Here we take a data-driven journey into 2018 and some of the key trends that we’re likely to witness.

Credit union examiners will be focused on cybersecurity, BSA compliance, fraud prevention and more.

TD Bank's new lab seeks to divine the future of banking.

With hardly a year of operations under its belt and scant results to show for it, UBI Blockchain Internet is riding buzzwords to a stock boom.

Brett King interviews Ben Goertzel, chief scientist of the robotics firm Hanson Robotics, about the strengths and weaknesses of Hanson’s humanoid Sophia robot.

Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.

With the increased demand for heightened security and the increased costs, there will also be a growth in attacks from nation-state actors, writes Antwayne Ford, president and CEO of Enlightened.

David Becker is trying to prove to investors that his Indiana bank can succeed over the long term. With the rise of online banking and fintech firms, Becker is a community banker worth watching in the new year.

Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.

A new European Union directive guarantees that third-party providers can access bank customers’ account information. The requirement will trigger a new revolution in financial services in Europe that U.S. bankers should be tracking.

Russia will get a countrywide biometric database for financial services starting next summer, the central bank said.

A voice banking feature was the overwhelming winner in the Speed Round competition at this year's CUNA Technology Council Conference, but it remains to be seen how widely that technology will be adopted in 2018 and beyond.

By deploying voice biometrics, organizations including large banks, government agencies, telcos and retailers can not only make the process of authentication easier, but also can protect their customers’ identities from being compromised in the case of a hack, writes Brett Beranek, director of product strategy at Nuance.

Blockchain technology has uses beyond bitcoin, and many companies see merit in using it to handle cross-border payments. But blockchain isn't the only solution to the inefficiencies of international money movement.