Branch banking

By eliminating the friction of a cardless ATM, the utility value of the mobile wallet has just increased by an order of magnitude, writes Dan McKinney, co-founder and chief marketing officer at Finxact.

Several banks and industry groups are pledging money to help bankers and their clients recover from the hurricane and its aftermath.

JPMorgan Chase & Co., Wells Fargo & Co. and Comerica Inc. are among banks waiving ATM fees for Houston-area customers following flooding from Hurricane Harvey.

Many financial institutions have activated their emergency centers, closed branches and stocked ATMs in advance of landfall.

The agency's statement comes as Tropical Storm Harvey gets closer to the Texas shore.

Cardtronics CEO Steven Rathgaber will retire at the end of the year and will be replaced by Edward West, the ATM operator's current chief operations and financial officer.

The mishandling of the two former employees’ complaints, detailed in documents and by former OSHA officials, raises questions about the government’s treatment of whistleblowers throughout the financial services industry.

The ransomware threat is likely to get a lot worse before it gets better — if it ever does. And small merchants and ATMs may be the most at risk.

West Milton State Bank uses biometrics for employees to log in to workstations, saying it is quicker and more secure than passwords.

NCR Corp. says new ATM software it has placed in units at a European bank will "future proof" the machines and deliver more functions in an advancing contactless payment world.

The global bank’s U.S. unit has bounced back, aided by growth in deposits and wealth management profits as well as a focus on international customers. A $125 million investment in tech and branches hasn’t hurt either.

Bankers who shake more hands, ask more questions and, yes, hand out more business cards than the competition will win more clients.

Six states and D.C. still charge in-network fees when unemployed workers cash in assistance delivered through prepaid cards.

CO-OP Financial Services' shared branching network now boats more than 5,600 locations, making it the second-largest branch network in the country.

The new Citigold program for affluent customers is more than a product — it is the centerpiece of Citigroup's vision for the future, which will also rely on branch closures and sophisticated apps.

As ATMs on large bank networks increasingly use mobile phones for account access — a trend driven in part by mobile banking — non-bank ATM operators are working to enable the same features to attract mobile-savvy cash users.

More and more FIs are adding videoconferencing at branches, but consumers might prefer to video-chat from their phones. Unlike with mobile banking, shirts and pants will likely be required.

Banks are adding videoconferencing at branches, but consumers might prefer to video-chat from their phones. Unlike with mobile banking, shirts and pants will likely be required.

The branch manager was terminated after she reported conduct by at least three private bankers working under her that she believed to be bank, wire and mail fraud.

The Portland, Ore., company outlined a plan to boost its return on tangible common equity to between 13-15% by 2020. More details will be provided by fall, executives said.