Branch network

The new Citigold program for affluent customers is more than a product — it is the centerpiece of Citigroup's vision for the future, which will also rely on branch closures and sophisticated apps.

The Portland, Ore., company outlined a plan to boost its return on tangible common equity to between 13-15% by 2020. More details will be provided by fall, executives said.

The CEO of Keefe, Bruyette & Woods, a top matchmaker for bank mergers, explains why large banks will soon return to dealmaking after a long absence, the case for starting new banks and the enduring value of branches.

The phony-sales scandal forced a reckoning over an organizational structure that had long encouraged autonomy for the bank’s various business units.

Energy sensors will let JPMorgan Chase master-control everything from office temperatures to sprinkler systems in an attempt to preserve the scale of its branch network but lower the costs.

Community banks are less likely to close branch locations than their larger counterparts. But those branches should mix technology with the homespun local flavor customers have come to expect.

Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success.

Its agreement to sell two branches to another Louisiana bank is part of a broader plan by MidSouth's new CEO to eliminate seven branches.

The New York regulator's move is aimed at giving credit unions more opportunities to recruit new members and serve existing members.

ES Bancshares, which recently sold a branch near Poughkeepsie, plans to open second branches in the two boroughs.