Consumer banking
Consumer banking
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Technology is moving at light speed beyond smartphones. To compete in this environment, banks need to zero in on solving for basic human needs.
March 24 -
Whether helping students or making donations to life-saving research, credit unions won't stop giving back to their communities.
March 24 -
Technology never stands still, and even the most successful mobile wallets in the market need to keep pace with the needs of consumers and merchants. A few are making changes that position them for new markets and platforms in the near future.
March 24 -
Archaic regulatory frameworks are curbing progress in fintech. We must modernize our rules so they address an internet- or mobile-based economy.
March 24 -
American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.
March 24 -
BMO recently won a diversity award for reaching its goal of having women in 40% of senior management jobs, and CEO Bill Downe argues equal treatment of employees will carry over to fair treatment of customers and create long-term profits for shareholders.
March 23 -
Andy Harmening will succeed longtime retail banking chief Mary Navarro, who is retiring in June.
March 23 -
A faster network is letting the regional bank bring new technology into its branches and share data with fintech partners via APIs.
March 23 -
Citigroup plans to close three of its four London branches as the company seeks to cut costs and focus on digital services.
March 23 -
It took several offers for First Busey to seal a deal to buy First Community Financial Partners, and the details in a recent public filing of the back and forth between the two Illinois banks show how patience in merger negotiations is a must.
March 23 -
At a time when customers are rapidly switching to digital banking, scores of branches are closing. But many institutions — mindful that brick-and-mortar locations remain a critical sales channel — are also experimenting with physical layouts that are focused on technology and generally smaller than traditional branches. In some cases, they have even done away with employees. Here is a look at some of the designs that banks have built as they seek to fuse the physical with the digital.
March 23 -
B of A's Cathy Bessant and Michelle Moore have a few suggestions for women who want to advance and RBC's Janice Fukakusa sets a new pay benchmark for female executives. Plus, Bank of the West's Nandita Bakhshi and Citi's Yolande Piazza.
March 23 -
NBT Bancorp has spent the last few years introducing digital banking features intended to reach a broad audience.
March 23 -
As part of the broad regulatory review, the Treasury secretary should consider a blue-ribbon panel to look at modernizing policies on everything from consumer disclosures to wealth accumulation.
March 23 -
Credit unions aren't giving back to their communities because it makes them look good, they're doing it becuase it's the right thing to do.
March 22 -
Live Oak Bank, known for streamlining the lending process, has turned its attention to fixing its patchwork approach to cybersecurity.
March 22 -
Instead of waiting to be disrupted by fintech startups, a pair of credit unions are rethinking what they are, who they serve and how they do it — and it's paying off by bringing younger members into the fold.
March 22 -
Amer Sajed, a 56-year-old Pakistan-born immigrant to the U.S., will step down from his role leading the bank’s credit card business in July after being spurred into activism by President Trump's stances on social and other issues.
March 22 -
The lender will begin an ad campaign in mid-April with the tag line "Building Better Every Day," company employees were told Tuesday.
March 21 -
The rapid advancement of social media platforms into the payments and finance markets, as well as millennials' devotion to apps like Venmo, were major factors driving a 47% increase in the U.S. digital person-to-person payments market last year.
March 21






















