Top takeaways from American Banker's 2026 Predictions report finds that midsize bankers push for app investments and are concerned about wire transfer fraud.
Banks are using emotion AI, which picks up subtle signals over text, audio and video, to help their customer service agents do their jobs better.
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Carvana and Plaid, with the help of Cross River Bank, have launched Request for Payment, which combines billing with The Clearing House's RTP Network. The option has been slow to gain traction, but the companies are betting large-ticket purchases, such as for an automobile, will be popular.
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The government's instant processing rail hopes to enable new use cases, while Klarna adds to its network.
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New self-regulatory guidelines for credit cards and checking accounts are arriving at a time of deregulation in Washington, D.C.
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When a tweet drew backlash from customers and politicians on Monday, it brought into question how banks should couch their messages on social media.
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Making donations for a variety of causes and teaching Boy Scouts about coins are just some of the ways credit unions are helping out in their communities.
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Project 2025, a new venture from the Children's Miracle Network's Credit Unions for Kids program, has tapped 10 young credit union leaders to envision how the industry can improve its corporate giving.
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The mortgage market is reeling from the central bank's strategy of raising rates and reducing its holdings of mortgage-backed securities. Lenders face the worst headwinds in more than a decade.
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Loan officers say that the platform discourages them from originating loans.
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The settlement with an insurer over Countrywide's mortgage-backed securities closes another chapter on what quickly proved to be an ill-advised acquisition for Bank of America. A trial on the case had kicked off last month.
The incident will fuel the debate on Wall Street over whether digital coins are secure enough to enter the mainstream of finance.
The Cincinnati bank aims to grow in northeast Ohio with the acquisition of Westfield. The deal is expected to boost First Financial to a $20.6 billion institution.
After a quarter in which Goldman Sachs beat Wall Street's expectations, CEO David Solomon said he was seeing a "meaningful improvement" in the macroeconomic environment.
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An uptick in fines associated with anti-money-laundering failures demonstrates that U.S. banks still have much work to do in terms of optimizing their internal systems to identify and stop the flow of dirty money.
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Banks have favored the low-regulation vision of former President Donald Trump in the 2024 election, but his victory could imperil institutions and norms that banks rely on. Vice President Kamala Harris is more likely to preserve the status quo — including the Biden regulatory agenda.
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The Greenhouse Gas Reduction Fund, a major element of the IRA, provides a critical opportunity for banks to integrate green finance into their core strategies.
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Unlike some of its expansion-minded regional bank peers, Montana-based First Interstate is reconfiguring its business model to be smaller and more focused on relationship banking. The blueprint is the work of CEO Jim Reuter, who joined the bank 15 months ago.
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Renat Abramov, a former relationship manager in Brooklyn, bypassed know-your-customer protocols to open accounts for shell companies involved in a $14.6 billion scheme.
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Bowing to industry pressure, the Consumer Financial Protection Bureau is warning consumers with notices on its complaint portal not to file disputes about inaccurate information on credit reports, among other changes.
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The support from the stablecoin provider follows a string of tech firm acquisitions as Anchorage Digital broadens its crypto services.
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Treasury Secretary Scott Bessent appeared to urge the crypto industry to deal with bankers in the yield stablecoin issue during his regular testimony in the Senate Banking Committee Thursday.
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The mortgage technology unit at Intercontinental Exchange posted a profit for the third straight quarter, even as lower minimums among renewals capped growth.
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The Spanish banking giant, which has been trying to grow its U.S. business, plans to acquire the Connecticut-based parent company of Webster Bank.
The crypto and payment fintechs both debuted on the stock market in late January with strong openings, then traded down ahead of a four-day partial government shutdown.
The 23rd annual ranking of women leaders in the banking industry.
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