Technology
Vanessa Colella

The bank’s innovation unit hopes some of the students it takes in from 12 universities including Columbia, NYU and Texas will end up working at Citi someday or creating startups it can partner with.

Dustin Hubbard, center, chief technology officer at WaFd Bank and Pike Street Labs

WaFd Bank is using conversational artificial intelligence to make the contact center and online chat experience smoother for both customers and agents.

CFPB

Complaints to the Consumer Financial Protection Bureau have skyrocketed in the first half of 2025, due in part to an increase in payment scams generated by social media that target peer-to-peer payment platforms such as Zelle, Venmo and other apps.

A survey of bank executives conducted by fintech firm IntraFi found that an overwhelming majority of respondents think Federal Reserve Governors should only be removed by the president in cases of proven misconduct.

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Key Speakers At Semafor World Economy Summit

Threat group ShinyHunters claimed responsibility for the attack, which reportedly targeted third-party platforms rather than Betterment's own systems.

chart visualization

Artificial intelligence developments are stoking investor fears about software companies. Banks' limited exposure to the sector and general stability is proving attractive to investors.