The Consumer Financial Protection Bureau's complaint portal has been flooded in recent years, but corporate debt collectors, industry attorneys and consumer advocates question whether the bureau's efforts to reduce the volume will help consumers as much as it helps the firms they're complaining about.
Banks have strictly controlled adviser-client text communications due to regulatory concerns.
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Like its sibling app Zelle, Early Warning's digital wallet is trying to build a brand that can attract new members. Star One Credit Union is an early win.
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Fedwire has migrated to ISO 20022, a messaging standard designed to make it easier for digital real-time processing rails to work together. It's a difficult lift for banks, but the agency promises it will be worth it.
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Bread Financial continues to keep its eye on the potential inflationary impacts of the Trump administration's trade policies, despite the fact that its delinquencies and losses declined in the second quarter.
Their chatbots are diverting calls away from call centers and helping bring in deposits, the banks say, as the adoption, maturity and usefulness of the technology improve.
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Seitz is using her influence as CEO of one of the world's leading money managers to call attention to the $70 trillion retirement gap that she said could grow to $400 billion by 2050 if her industry doesn't address it.
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In June, Warson became the first person to hold the newly created job of chairman of Citi Private Bank, North America.
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The company founded by her grandfather remains committed to actively managing money for longtime clients, but under Johnson, Fidelity Investments is also aggressively going after younger investors who favor simple and affordable options.
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Both 30- and 15-year averages dropped for the first time in six weeks, as investors flocked to safety of 10-year Treasuries.
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The new fees based on the DTI, which lenders have said is too likely to vary throughout the origination process for a single loan, will now go into effect in August.
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The Consumer Financial Protection Bureau issued a new report on junk fees and CFPB Director Rohit Chopra spoke at a White House virtual meeting encouraging states to tackle the proliferation of junk fees through legislation.
Prosperity Bancshares announced plans to buy Corpus Christi-based American Bank Holding Corp. in an all-stock deal.
The Federal Open Market Committee voted to reduce interest rates by 25 basis points Wednesday, but the emergence of dissents on the committee makes the chance of another quarter-point cut in December less certain.
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As the new year begins, managers across the industry will be setting new goals for their branch bankers. They'll find more engagement and success if they clearly articulate the thinking behind the goal setting.
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Countries around the world have lots of incentives to build an alternative to the U.S.-centric global payments system using central bank digital currencies. The U.S. must get in the game or see its economic might begin to wane.
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The president-elect's history of deregulatory financial services policies could offer some benefits to minority businesses and consumers, but the more likely outcome is reduced access to capital and higher costs.
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Beast Industries, owned by the YouTube star known as MrBeast, has acquired the Gen Z-oriented financial wellness app Step.
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The iOS technology enables payments without requiring merchants to add extra hardware. The card network is embedding the option into a broader suite of merchant technology to bolster its services strategy amid competition from Mastercard and fintechs like Block and Stripe.
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Financial Planning announces its 2026 class of the top 40 most productive employee wealth management brokers under the age of 40.
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A housing bill that already passed the Senate cleared the House Monday evening, but included bipartisan community banking provisions that have already raised objections in the upper chamber.
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Fifteen banks have failed since November 2019, with the most recent one occurring on Jan. 30.
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The Government Accountability Office was tasked with investigating the Consumer Financial Protection Bureau's stop-work order, but CFPB officials refused to meet with or provide information to Congress' investigative arm.
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By pairing its real-time transfer app with China's UnionPay card, Visa is pursuing business in the huge country, where shifting regulations create hurdles for outside companies.
A group of Senate Democratic lawmakers warn proposed rule change would handcuff regulators from stopping risky bank behavior before it causes financial harm.
The 23rd annual ranking of women leaders in the banking industry.
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