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The latest generation of anti-money-laundering software uses agentic AI to help alleviate AML alert fatigue. Experts say this use of the technology is promising, though they offer some caveats.

Technology

Early pioneers of this form of artificial intelligence in the banking industry see clear benefits but unexpected pain points that have to be addressed.

A man holds a smartphone while sitting outside of a Bank of Montreal (BMO) building in the financial district of Toronto, Ontario, Canada, on Wednesday, July 11, 2018. Canadian stocks were mixed Friday as health care tumbled and energy rose, even as was still on pace for a weekly loss amid escalating trade war risks. Photographer: Brent Lewin/Bloomberg

The Toronto-based bank set aside CA$1.5 billion in its fiscal fourth quarter to cover potentially bad loans. Executives say higher-than-normal impaired losses could persist next year.

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Democratic lawmakers, led by Senate Banking Committee ranking member Elizabeth Warren, D-Mass., press 21 institutions for fee data after a federal agency halted disclosure requirements.

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The CEO spoke with American Banker about the company's plans for AI, blockchain, taking its digital wallet global and making PayPal and Venmo work together for the first time.