Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.

Automated teller machines have come a long way since Barclays rolled out the world’s first ATM at a branch in north London 50 years ago. Here’s a look at some of the milestone moments and key innovations in ATM technology over the past five decades.

The Spanish bank is opening its APIs to outside developers as Bank of America tests a new data-sharing model with aggregators.

Brian Moynihan won praise from the Wells Fargo CEO for his handling of subprime, legal and other post-crisis issues during his first years as Bank of America's top executive.

Automated teller machines have come a long way since Barclays rolled out the world's first ATM at a branch in north London 50 years ago. Here's a look at some of the milestone moments and key innovations in ATM technology over the past five decades.

Down payment standards should be relaxed to just 10% to spur homebuying among millennials, Bank of America CEO Brian Moynihan said this week.

Bank of America is giving its "erica" chatbot more time to learn the nuances of language and banking basics. A profanity filter is one recent addition.

Bank of America CEO Brian Moynihan said the Trump administration would harm U.S. businesses and undermine the financial system if it were to revive a Depression-era law separating consumer and investment banking.

The landmark ruling remands the city of Miami's 2013 suit against Wells Fargo and Bank of America to the lower court.