The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to unlocking corporate phones.
With Cybersecurity Awareness Month drawing to a close, CU Journal asked experts a simple question with no easy answers.
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Payments innovation under a second Trump Administration could be up to past and present payment technology executives, per new American Banker data.
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Visa and American Express are both reportedly trying to lure Apple's lucrative credit businesses away from Mastercard. But the battle over processing rights is just as much about accessing the technology company's digital wallet as it is about boosting transactions.
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Even though it's coming during a volatile period for the markets and economy, the cryptocurrency company's planned listing puts pressure on rivals and regulators.
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“I’m perennially scared of overwhelming our customers,” Acorns CEO Noah Kerner says at the InVest Conference.
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Envestnet sees asset management as poised for major changes as broker-dealers move to fee-based business.
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Digital advice is still in its early days, says SigFig CEO Mike Sha.
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Ginnie Mae is allowing lenders to securitize modified home loans with this extended term as the Biden administration works to make more housing options available for struggling borrowers.
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Gordon is currently president of the National Community Stabilization Trust, a nonprofit organization that promotes neighborhood revitalization and housing affordability.
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The Community Home Lenders Association has called for suspension of federal limits on the loan volumes that Fannie Mae and Freddie Mac can purchase from individual lenders. The demand came on the same day that the Biden administration fired FHFA Director Mark Calabria and started the process of nominating his successor.
The vast majority of financial services executives surveyed by Cognizant predict open systems like bitcoin will gain greater prominence over the next five years — slightly more than said the same for private blockchains.
President Trump's tariffs on imported vehicles threaten to drive up auto prices at a time when more car owners are already drifting into delinquency on their loans.
The American Fintech Council requested a 30-day extension for buy now/pay later providers to submit information about their businesses to the New York Department of Financial Services. New York is the first state to institute a law specifically regulating BNPL.
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The fintech industry has introduced unprecedented new levels of competition in the financial services sector. The Consumer Financial Protection Bureau's new proposed rules would stifle it.
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Illinois' recent move to prohibit the inclusion of taxes and tips in credit card interchange fees suggests that electronic transactions are too expensive and also that there are too many entities working unilaterally to reduce those costs.
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Nearly 20 years ago, the SEC made business development companies subject to an obscure reporting rule that pushed them out of major index funds. Reversing course would be a major boon to small businesses.
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White House National Economic Council Director Kevin Hassett said Friday that the administration expects banks to voluntarily issue "Trump cards" with 10% rate caps, a move that could quell Congress' moves to impose a cap through legislation — but that's no guarantee.
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"We're coming into your market," PNC Chief Executive Bill Demchack said Friday. "If you're not coming into our market to come fight us, we're coming to your market to come fight you, and we're going to get some percentage of your market."
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During the fourth quarter, the Buffalo, New York-based bank reported its lowest ratio of nonperforming loans to total loans since 2007.
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Merchant groups are not taking a position on President Donald Trump's threats to cap interest rates, but they are bullish on the president's endorsement of the Credit Card Competition Act.
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Federal Reserve Vice Chair for Supervision Michelle Bowman warned that labor market conditions could weaken further and said the central bank should avoid signaling a pause in monetary policy.
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Community Financial in Syracuse has agreed to purchase a small bank that's built its business model around end-of-life planning.
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David Turner has overseen Regions' finance function since 2010. The Birmingham, Alabama-based company tapped Controller Anil Chadha to replace him.
Virtual reality and agetech devices were among the consumer electronics devices that caught the attention of U.S. Bank Chief Innovation Officer Don Relyea and Head of Research and Development, Innovation Todder Moning.
The 23rd annual ranking of women leaders in the banking industry.
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