While Rocket increased 15 points, it slipped to 11th overall as other mortgage lenders had higher customer service score growth, J.D, Power said.
JPMorgan Chase has added fingerprint authentication for customers on Android devices.
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The core provider's new CEO, Stephanie Ferris, vowed to refocus on banks as FIS reboots after selling off Worldpay.
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Max Levchin, CEO of the buy now/pay later lender, said recent tests show young adults prefer interacting with intelligent chatbots over phone-based agents, but the company doesn't foresee major cost savings from generative AI for a few more years.
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A "true" stablecoin would benefit the economy by improving the money supply, facilitating frictionless payments and lowering the cost of borrowing fiat currency.
A near-collapse of the global software vulnerability database exposed critical weaknesses that could leave banks unable to track cyber threats.
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Mutual funds in the U.S. that focus on bonds have the highest percentage of their assets in cash since 2008, which may temper a rise in yields from about record lows as managers put that money to work.
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Under new rules, brokerages will probably have to draw up new disclosures to make clear that they are putting their client's best interests first, a level of responsibility known as a fiduciary standard.
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New fee transparency rules for defined-contribution plans are likely to create both more competition and compliance headaches for brokers who advise the plans.
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Banks are taking back more farmland through foreclosure than at any point in the past three years as low crop prices, epic flooding and the Trump administration’s trade spat with China have left many farmers struggling to pay their debts.
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The regulator for Fannie Mae and Freddie Mac suggested that a finalized capital framework for the two mortgage giants could be published by the end of the year.
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The legislation takes aim at third-party bank service vendors, the backlog of FHA appraisals, rural housing assistance and other issues where there is broad agreement.
Northwest Federal Credit Union in Herndon, Virginia, will follow FedEx as stadium-name partner for the Washington Commanders, gaining branding rights for which the logistics giant was paying nearly $8 million annually.
In a speech Friday, Federal Reserve Gov. Michael Barr said the advent of generative artificial intelligence promises to boost bank productivity, but banks should be careful in choosing AI partners to delineate data security responsibilities.
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Bank regulators have historically neglected the needs of Black communities. Channeling funds to the banks that serve them would repair some of the damage.
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Misleading data and hypersensitivity left over from the last financial crisis have us scared of shadows. The U.S. consumer is actually in pretty good shape.
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The bailout of Silicon Valley Bank was an abdication of bank regulators' responsibility to see to it that market discipline effectively polices the banking industry.
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HoldCo Asset Management drops its pursuit of proxy battles with Columbia Banking System and First Interstate; Cape Cod's Mutual Bancorp prepares to acquire Bluestone Bank; Servbank HoldCo announces plans to acquire IF Bancorp; and more in this week's banking news roundup.
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Treasury market bulls and bears fought to a draw this week as conflicting private-sector data on the health of the US labor market left expectations for another Federal Reserve interest-rate cut in December in limbo.
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Capital One must reengage in settlement talks with lawyers for savings account holders after a judge found that an agreement between the two sides wouldn't provide adequate compensation to customers who were allegedly victimized by the bank.
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Eric Girard, who became the bank's head of embedded banking and co-head of commercial product in October, is aiming to make the technology more accessible.
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The Consumer Financial Protection Bureau ended a consent order earlier than expected against the credit bureau TransUnion, saying the company already paid a $5 million fine and $3 million to consumers.
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The banks want the pay-by-bank provider to use application programming interfaces to protect consumers, they say.
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A new study has decoded banks' television commercials, analyzing what the messaging reveals about the bank behind the advertisement. When an ad leans too hard on emotions, researchers found, viewers should beware.
The head of the government-sponsored enterprise's oversight agency said the cuts were made to positions that weren't central to mortgages and new home sales.
The 23rd annual ranking of women leaders in the banking industry.
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