President and COO Ignacio Alvarez will replace Richard Carrion as CEO on July 1.

Congressional action is necessary to give financial regulators the tools they need to promote responsible innovation.

The company that made its name refinancing student loans plans to delve deeper into originations after a trial run of sorts.

As the smartphones become ATM cards, a new set of security risks emerges. Thorough ID protection is necessary to keep no-card ATMs secure.

Student-run branches at five California high schools create a wide "ripple effect" in communities that often don't trust banks.

The marketplace for services to help struggling families balance their short-term and long-term financial needs is improving, but is still insufficient.

Forecasts for better times ahead in banking have sellers wanting more and buyers pursuing less.

Credit unions are doing all they can to make a better financial future for the next generation of consumers.

U.S. Bank and BMO share how they are ceaselessly tearing apart and revamping mobile, online and other retail channels in search of a "unified customer experience" and efficiency.

While overbooking is a unique issue for the airline industry — and this may be an extreme example — the United episode is a cautionary tale for any service industry, including banking.

Attacks on ATMs and point-of-sale machines are getting more sophisticated and frequent. Crooks are trying to get as much use as they can out of their skimming devices before the migration to chip cards is complete.

The development of mobile mortgage solutions has to strike a delicate balance between self-service and making humans readily available for the stressful process.

With green initiatives becoming increasingly popular, more and more credit unions are finding ways to reduce their carbon footprint and do business in a way that minimizes the impact to the planet.

While many shareholders are by now largely immune to the transgressions of the U.S. banking sector, Wells Fargo’s recent phony account scandal has given even the most hardened cynics pause.

From collecting diapers to holding quit raffles to kick cancer, credit unions are finding more and more ways to give back to their comunity -- and having a heck of a good time doing it.

The San Francisco bank is adding $32 million to a previously announced agreement, and also extending it back to 2002, in the wake of a report on the roots of the firm's sales scandal.

Working primarily with community banks, Promontory Local Credit will provide second-lien loans to small firms, potentially increasing their available credit by 50%.

The Atlanta company's profits rose on stronger net interest income and investment banking income as well as a tax maneuver.

Banks have long believed that the key to sparking mobile payments is better incentives, but U.S. Bank is taking that to the extreme with a new product that pays triple points for such purchases.

Mariner Kemper, UMB's chief executive, said he struggled with the decision to sell Scout Investments to Raymond James. Selling made more sense than pumping more capital into the beleaguered business.