It is a fallacy that customers respond only to monetary rewards. Banks should use psychological rewards to drive digital product sales just as popular mobile apps do.

Prosper Marketplace will receive as much as $5 billion in loan funding under a deal that will provide investors an equity stake in the San Francisco company

Lost in the battle between banks and retailers — which is being fought with renewed vigor in the early days of the Trump administration — is any consideration of how caps on interchange fees have affected consumer spending patterns.

Capital One co-founder Nigel Morris discusses how his venture capital firm, QED Investors, helps banks and fintechs better understand each other.

Year to date through Dec. 31, 2016. Dollars in thousands

Year to date through Dec. 31, 2016. Dollars in thousands

Melanie Dressel was one of the most highly respected bank CEOs in the business. She was also an all-around exceptional person.

Credit unions large and small (and all sizes in between) are giving back in a big way.

Back-office and member-facing technology can provide valuable data to help shape the member’s experience, keeping it long on service but short on time spent waiting.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

A core processing startup gets $16 million and a U.K. challenger bank raises $27.6 million.

MUFG Union Bank is launching PurePoint Financial, a largely online savings bank that will still offer opportunities for face-to-face interaction.

Retailers are prepared to go to the mat to defend the Durbin Amendment on swipe fees; tech firms who sought to displace big banks now sell their wares to them.

The prepaid card issuer has been striving to overcome the setback it suffered from the discontinuation of a popular product in 2015.

The insurance company, facing regulatory scrutiny and lawsuits over a former sales relationship with Wells Fargo, said it may press its partner to cover costs after halting the sales.

Keeping youngsters off of drugs, big winners in the coloring contest and other ways credit unions are reaching out and making a difference in the communities they serve.

The move will more than double the size of Eldorado's branch network, while allowing MidCountry to exit the market.

The newest reputational threat has nothing to do with violations of regulations or ethical norms, but rather with the extreme polarization and activism spreading through the country.

The U.K. challenger bank will reportedly bring the singer on as a brand ambassador, with an option to acquire a stake in the company.

Tala, based in Santa Monica, Calif., makes its loan decisions after analyzing data on the mobile phones of users in Kenya and the Philippines.