Branch banking

Instant card issuance is an older technology, but it's tailor made for the digital and mobile world, where instant gratification is key.

Wells Fargo community banking head Mary Mack is seeking three new deputies and shaking up regional leadership of the division she inherited after a bogus-account scandal.

Experts shared insight and strategies into collecting, analyzing and using big data at the Credit Union Analystics Summit.

Solarity CU is piloting a branch it calls an "engagement center' to address and align all the different ways members want to do business with it.

CO-OP, FCTI reach agreement keeping 8,000 ATMs in convenience markets nationwide.

A joint venture the California company operates in China opened its first branch in Shanghai in 2012.

While much of artificial intelligence technology is about automating tasks, it also holds the possibility of enhancing bankers' ability to serve customers.

Scheduling time for senior executives to visit branches and work alongside staff is a productive and motivating step for all parties involved.

Back-office and member-facing technology can provide valuable data to help shape the member’s experience, keeping it long on service but short on time spent waiting.

MUFG Union Bank is launching PurePoint Financial, a largely online savings bank that will still offer opportunities for face-to-face interaction.

The move will more than double the size of Eldorado's branch network, while allowing MidCountry to exit the market.

More and more banks are using advanced geographic information systems to help make decisions around branch consolidation, lending in low-income communities, monitoring fraud and even deploying talent.

In a first for the Aloha State, two CUs there have entered into a branch-sharing agreement.

The Senate voted 53-47 to approve Steven Mnuchin as Treasury secretary; customers will soon be able to access cash at ATMs using their cellphones

The Florida company, which hit an aggressive profit goal last year, is planning its first investor day later this month to outline longer-term goals.

Rogue Credit Union is growing rapidly, but insists it is not pursuing growth.

Community banks should jump at the chance to show consumers and policymakers how different they are from big banks.

Longtime TCF Chairman and CEO Bill Cooper, who died Tuesday at the age of 73, is being remembered as an innovator who never forgot where he came from.

The company will continue its push into select, economically attractive areas as it continues to scale back its branch count elsewhere.

First Busey plans to close the $236 million cash-and-stock acquisition by the middle of this year.