MUFG Union Bank is launching PurePoint Financial, a largely online savings bank that will still offer opportunities for face-to-face interaction.

The U.K. challenger bank will reportedly bring the singer on as a brand ambassador, with an option to acquire a stake in the company.

The temptation for banks these days is to digitize as much as possible, but that generally results in spending a lot and doing nothing really well. Picking one of these three business models can help banks choose technology best suited to add value and thus get the most bang for their buck.

After recording a $35.9 million quarterly loss, the online small-business lender said that it plans to reduce its annual expenses by $20 million, cut 11% of its staff and more than double its loan-loss provision from a year earlier.

JPMorgan Chase has partnered with the fintech firm Roostify to build a digital self-service mortgage platform.

Bond Street targets small businesses that might be able to qualify for a bank loan but are looking for a faster and easier approval process.

The risk, complexity and psychological biases related to financial products make them ill-suited for push-based selling tactics. Instead, banks should use their digital channels to help customers decide what they want.

The San Francisco online lender reported a $32 million loss in the fourth quarter, which brought red ink for the full year to $146 million.

EQ Bank, BankMobile and solarisBank offer insights into how they built their digital-only banks with design thinking, new products and money management tools.

Chicago-based Akouba will offer its origination and underwriting platform to ABA-member banks, which will receive preferred pricing.

The new office will look for ways to improve UX for customers in digital and traditional channels.

Banks are helping customers build healthy financial habits through their apps. The tools could also strengthen customer retention when rates go up.

Some execs have plenty to be sour about, but others are emphasizing the possibilities amid today's economic and political realities. Their contrasting mindsets were on full display at a Credit Suisse conference this week.

The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle.

One common fear is that going high-tech — which often includes a lot self-service — will chip away at the high-touch service CUs are known for, but it doesn’t have to be that way.

For a corporation, throwing out new propositions in the dark is a very expensive way to innovate.

The digital personal financial management company is eyeing Europe as it expands its geographic footprint.

Load times, architecture and keywords are important to a functional bank website. But marketing the brand – via content and graphics – is just as important to wooing new customers and retaining existing ones.

James Hobson is resigning to become the CEO of Attune, a new company in the commercial insurance sector.

With another $60 million in writedowns, BBVA Compass has taken $90 million in goodwill impairment charges related to its $117 million acquisition of the neobank Simple.