Marketing

Competition from global giants like Amazon and Alibaba and millions of independent retailers, coupled with the constant threat of credit card fraudsters, makes it imperative that online retailers tick all the boxes to reduce risk, writes Suresh Dakshina, CEO of Chargeback Gurus.

The $1.5 billion-asset company agreed to buy Southern Missouri Bancshares to expand into two strategically important markets.

While banks know they must develop and launch new tools that are useful, convenient and intuitive, figuring out which tools meet that objective and employing them often seems out of reach.

Chatbots are the next big thing in payments. But a poor in-chat commerce strategy can turn off consumers and create bad user experiences.

Banks are being pushed into the background of popular digital experiences. But they can reappear on interfaces that customers use daily by doubling down on financial wellness efforts.

The venue currently called the Verizon Center will be renamed the Capital One Arena immediately, according to its owner. The arena houses the NBA's Washington Wizards, the NHL's Capitals and the WNBA's Mystics.

Bankers who shake more hands, ask more questions and, yes, hand out more business cards than the competition will win more clients.

The San Antonio-based credit union changed its name to be more inclusive and more accurately reflect its expanded FOM.

The campaign comes in the light of recent research that shows the state to be one of the best for millennials.

A controversial move to stop Canadian CUs from using the words “bank” and “banking” has rallied the movement there, but U.S. institutions are left wondering if such a move could happen here, particularly in light of some recent states’ measures.

It’s a very large number for any bank, but Bank of America executives said the move makes good economic sense and promotes relationship-building with customers.

Des Moines CU has expanded its FOM to include first responders, government employees and more.

‘Dreams Thrive Here’ will celebrate the spirit of credit unions on Oct. 19.

North Carolina has witnessed wave after wave of banking mergers and consolidations in recnet years, but analysts are mixed on whether or not the credit union can keep its vow in the modern economic landscape.

American card processor has a deal for its British counterpart; after passing Fed tests, banks still stressed by weak lending, low interest rates.

For Google and its peers the fine may be the beginning of increased regulatory scrutiny across other digital services within their ecosystems, including payments.

The credit union’s new name and imagery are intended to represent financial empowerment for consumers.

As young people mature, their financial and payment needs mature, as does their use of technology and other emerging innovation.

Banks continue to struggle in wooing millennials, but their customer acquisition challenge is about to get even more complicated as Generation Z comes of age.

Moves like Amazon Go and the e-commerce giant's acquisition of Whole Foods require banks to abandon their "defensive" innovation posture, write Richard Oglesby and Brad Margol from AZ Payments Group.