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"As community bankers, we're going to find a way to serve our customers, but compliance costs permeate the institution," says Darrin Williams, CEO of Southern Bancorp. There is a need for "careful consideration of unintended consequences and the application of right-sized regulation," says Charles Cooper, the banking commissioner in Texas.
Community bankers are showing renewed interest in consumer lending but admit they may be losing ground to more tech-savvy players, according to a survey released Thursday.

Top Stories

Artificial intelligence like IBM's Watson may not make bank compliance officers obsolete, but it could mean far fewer of them will be needed in the future, focused on higher-level tasks.  more »
Last week's Senate hearing was bad for Wells Fargo CEO John Stumpf, but Thursday's House appearance was even worse. Lawmakers moved beyond calling for Stumpf to resign, and said Wells Fargo should be broken up and Stumpf should go to jail.  more »
Kim Kaselionis saw a lot of small-business-loan applications die on her desk when she was a bank chief, so she started a crowdfunding firm to nurse along startups till they were bankable. That's where Fresno First comes in.  read more »
Comptroller of the Currency Thomas Curry provided new details Wednesday about guidance expected soon that will attempt to discourage banks from cutting off relationships with foreign financial institutions in certain parts of the world.  read more »
FinTech Forward
Ex-Banker's Crowdfunding Firm Finds Its Missing Link: A Bank
Kim Kaselionis saw a lot of small-business-loan applications die on her desk when she was a bank chief, so she started a crowdfunding firm to nurse along startups till they were bankable. That's where Fresno First comes in.  read more »
The Wells Fargo cross-selling controversy has raised questions about its well-telegraphed succession plan. Tim Sloan, the company's president, has been the heir apparent, but his longtime association with Wells could be a problem if investors or regulators push for an outsider to overhaul the corporate culture.  read more »
Marketplace lenders' share of the consumer and small-business loan markets is small now, but is expected to grow substantially in the coming years. Banks looking to get in on the action have two choices: team up with these established players that have already perfected the technology or try to beat them at their own game.  read more »
Technology? Bankers can keep up. New regulations? We've got people to handle that. But how to account for the flight of customers, prospective employees and economic opportunities from rural areas is perhaps the biggest challenge facing community lenders and policymakers, warns a longtime Oklahoma banker.  read more »
What it takes to excel goes far beyond the daily work a job entails. It's about having the courage to be who you are, stand up for what you believe in, overcome great adversity, and make the world better in a way that is uniquely yours. Here are four executives who have done just that.  read more »
Video
Will Tech Advances Hurt the Underbanked?
It's long been assumed that technology will help the financially underserved access the banking services they need. Christine Duhaime, founder of the Digital Financial Institute, a fintech think-tank, says this assumption is wrong.
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