Technology
Michelle Moore, Head of Digital for Bank of America.

Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.

Which customers are more willing to share data with their primary bank?

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.

Elizabeth Warren

The ranking Democrat on the Senate Banking Committee said growing uncertainty and risks in the financial system mean the central bank should increase the countercyclical capital buffer for the nation's largest lenders.

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Penny one cent coin

The Federal Reserve will resume accepting pennies from banks and credit unions at all commercial coin distribution locations beginning Jan. 14. The central bank had ceased accepting pennies at some distribution centers late last year, but bankers praised Thursday's reversal.

Donald Trump

Banking experts say World Liberty Trust's application for a trust charter with a regulatory body directed by the White House creates inherent conflicts of interest, while the Office of the Comptroller of the Currency said the application will be considered on its merits.