The New York bank's technology leaders have been working to reengineer back-office work and give some of it to Anthropic's Claude generative AI model.
Ken Meyer, who will speak at American Banker's Digital Banking AI & Automation conference next week, says banks should be able to quickly catch up with big technology companies and financial services upstarts in the adoption of artificial intelligence without alienating customers or running afoul of regulators.
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Governments must reconsider policies that treat migrants sending money home as risks rather than contributors. Regulators should remove barriers to affordable transfers and enable innovation that puts people first.
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The U.K. challenger bank would follow London fintech Wise in emphasizing New York over London in an effort to boost valuation and establish a foothold in the U.S. Plus, Lloyds is in talks to buy all-in-one card fintech Curve; and more news in the global payments and fintech roundup.
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The Federal Reserve governor said the uptick in buy now pay later repayment issues is likely a sign that consumers don't understand the terms of the emerging credit offering.
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Building off the popularity of its personal financial management tool, HelloWallet, the Cleveland bank is now offering in-person financial checkups as a way to deepen customer relationships.
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Thanks to its newly started bank, Ameriprise's 10,000 financial advisers will soon start offering direct services like deposits and mortgages.
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Christopher Myers will retire as president and chief executive of CVB next spring, and the California bank says it will hire a search firm to begin seeking his replacement.
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During a hearing on racial bias in home valuation, the head of the Consumer Financial Protection Bureau questions the Appraisal Foundation's "weird" regulatory structure.
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The breaks for some lower-income borrowers are welcomed, but the use of debt-to-income as a differentiator could complicate originations at a challenging time, lenders say.
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Updates will become effective on May 1 and a uniform mortgage-backed securities fee reduction will begin on April 1.
BankMobile, the digital-only subsidiary of Customers Bank in Wyomissing, Pa., is planning to use software by Upstart to offer its first credit product to graduates and other young consumers with little to no credit history.
The digital bank had previously notified about 1,000 business customers that they would lose access to their debit cards for a week, amid a systems update.
The Bureau of Labor Statistics released its latest Consumer Price Index reading Friday morning, showing inflation rose by 0.3% in September, slightly below August's pace. The report also found core inflation steady at 3.0%, even as shelter costs eased and gasoline prices spiked.
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While it's true that the National Credit Union Administration needs the authority to regulate third-party vendors, credit unions themselves have considerable power to force vendors to observe best practices.
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There is a major opportunity out there, especially for community banks, to displace predatory lenders and earn a healthy return at the same time. It's just a question of making the leap.
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Under the Biden administration, a trio of regulatory agencies have teamed up to limit consumers' access to credit. The incoming administration should force them to stand down.
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The D.C. Court of Appeals declined the D.C. Attorney General's request to hear a mid-case appeal after the lower court dismissed a portion of the state's case against EarnIn.
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Delinquencies on credit-card debt mostly held steady at the end of last year, but certain groups of consumers are faring better than others.
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Top takeaways from American Banker's 2026 Predictions report finds that midsize bankers push for app investments and are concerned about wire transfer fraud.
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Following a massive earnings miss three months ago, the bank-technology seller on Tuesday reported signs of stability and an embrace of new payments and financial services technology.
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Beast Industries, owned by the YouTube star known as MrBeast, has acquired the Gen Z-oriented financial wellness app Step.
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The iOS technology enables payments without requiring merchants to add extra hardware. The card network is embedding the option into a broader suite of merchant technology to bolster its services strategy amid competition from Mastercard and fintechs like Block and Stripe.
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Artificial intelligence developments are stoking investor fears about software companies. Banks' limited exposure to the sector and general stability is proving attractive to investors.
Fintech and crypto groups said in comment letters to the Federal Reserve that the proposed "skinny" master account is too limited and could keep firms dependent on banks. Banking groups asked for more time to comment.
The 23rd annual ranking of women leaders in the banking industry.
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