visualization

The latest generation of anti-money-laundering software uses agentic AI to help alleviate AML alert fatigue. Experts say this use of the technology is promising, though they offer some caveats.

  • Brick Sturgeon remembers his "lightbulb moment." His clients were two middle-aged sisters who had inherited $500,000 from their father. Two years after his death, however, the money still sat in their father's accounts.

  • The nation's largest independent broker-dealer, LPL recently signed a contract with a social media compliance service and has signed up 1,000 advisors to use sites including Facebook, LinkedIn and Twitter. It is adding about 100 more each week, said Andy Kalbaugh, executive vice president of business consulting at LPL Financial.

  • Congress may hand oversight of almost 12,000 investment advisors to Wall Street's self-funded regulator as a cost-saving measure. The price could be paid by investors.

Technology

Bank of America customers could soon interact with the bank via Facebook's Messenger app, the banking company said Tuesday.

RBC / City National Bank

The top executive at Royal Bank of Canada expressed reluctance about expanding south of the border again, citing what he characterized as a changing regulatory landscape and pointing to lessons learned from the 2015 acquisition of City National Bank.

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Financial literacy advocate John Hope Bryant has joined with a Los Angeles-based developer in an effort to raise up to $300 million from banks to preserve and construct low-income housing around the country.

Tracey Kerrins and Rohit Bhat

AI is transforming legacy modernization efforts as Wells Fargo builds systems for agents to take on humanlike tasks and interact with one another.