The Consumer Financial Protection Bureau's complaint portal has been flooded in recent years, but corporate debt collectors, industry attorneys and consumer advocates question whether the bureau's efforts to reduce the volume will help consumers as much as it helps the firms they're complaining about.
Banks still have advantages in the battle against big tech firms like Amazon and Facebook, but they will need to capitalize on those to survive.
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Paxos and Mastercard are among the firms betting that legal clarity will lead to a wider range of stablecoin users.
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Kate Luft, a former chief of staff for Citi CEO Jane Fraser, is now running the company's U.S. retail banking business. In her first interview since getting the job, Luft discussed what banks can learn from airlines and the advantages that incumbents have over fintechs.
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Car manufacturers and apps have made it easier for customers to pay for fuel, parking and other services seamlessly from their cars or smart devices.
Rohit Chopra, the director of the Consumer Financial Protection Bureau, has cautioned banks, credit unions and fintechs about fair-lending violations that may stem from reliance on artificial intelligence. His comments threaten to discourage financial firms from using the technology to crunch nontraditional data about borrowers, experts say.
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A decade into her role as head of JPMorgan Chase's asset management arm, Erdoes continues to deliver strong results for the nation's largest banking company.
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Readers react to plans by Democratic presidential candidates to reform college tuition, credit unions buying more banks, whether the next president could fire the CFPB head and more.
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The CEOs of Sallie Mae and Discover Financial Services were largely dismissive this week of the threat posed by the two Democratic presidential candidates, though their optimism seemed to be rooted in an assumption that the more sweeping proposals will never become law.
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Persistent inflation concerns drove the 30-year average up 41 basis points this month.
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The cut reverts the mortgage insurance requirement to pre-financial crisis levels.
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Community Financial Credit Union is partnering with the hosts of "Bargain Block" to renovate low-cost homes and help prospective buyers qualify for their first mortgage.
The New York-based company reported big increases in investment banking and trading revenue, and said it might consider a deal to boost its asset and wealth management business.
The lawmakers suggest ties between the former Binance chief and the Trump family could have led to the pardon.
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The integration of artificial intelligence into financial services demands a human-centered approach. This is both a moral obligation and a strategic necessity.
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We've seen what can happen when BaaS providers fail to adequately protect consumers. Across the industry, we need to institutionalize the principles of safe banking, both inside and outside of traditional banks.
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The populist strain that has long animated the left wing of the Democratic party seems to have migrated to the Republican center, benefiting President-elect Donald Trump in this year's election. We're about to find out whether right-wing populism is as earnest as its left-wing predecessor.
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Following a massive earnings miss three months ago, the bank-technology seller on Tuesday reported signs of stability and an embrace of new payments and financial services technology.
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Beast Industries, owned by the YouTube star known as MrBeast, has acquired the Gen Z-oriented financial wellness app Step.
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The iOS technology enables payments without requiring merchants to add extra hardware. The card network is embedding the option into a broader suite of merchant technology to bolster its services strategy amid competition from Mastercard and fintechs like Block and Stripe.
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Financial Planning announces its 2026 class of the top 40 most productive employee wealth management brokers under the age of 40.
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A housing bill that already passed the Senate cleared the House Monday evening, but included bipartisan community banking provisions that have already raised objections in the upper chamber.
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Fifteen banks have failed since November 2019, with the most recent one occurring on Jan. 30.
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Federal Reserve Vice Chair Philip Jefferson said in a speech Friday that long-term productivity gains brought on by artificial intelligence could compel the central bank to maintain higher rates to keep prices stable.
While the e-commerce giant has deemphasized the technology, banks and payment firms are testing the biometric option.
The 23rd annual ranking of women leaders in the banking industry.
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