Santander Ana Botin Christiana Riley

At an investor day in London, Banco Santander executives laid out the Spanish company's new financial goals, including a goal to improve a key profitability metric in the U.S. The pending acquisition of Webster Financial in Connecticut is part of the strategy to achieve higher returns, they said.

Technology
Scott Case, chief information officer at SunTrust.

Banks should adopt a more collaborative process to usher in innovation and refine digital strategy, says SunTrust CIO Scott Case.

After scrambling to launch bots in the early pandemic, banks including Fifth Third and KeyBank are taking the time to thoughtfully design intelligent digital assistants with better navigation and seamless handoffs to human agents.

SEE ALL OF THE LATEST
Sign up for Newsletters
  • Daily Briefing
    Delivered Every Weekday
    Ideas that impact your business delivered to your inbox every day.
  • Technology
    Wednesday, Thursday
    The latest industry developments from digital banking to cybersecurity to AI.
  • Payments
    Delivered Every Weekday
    An early-morning roundup of important headlines from the past 24 hours.
  • Best of the Week
    Friday
    The most important and widely read stories from the previous week.
Call for Nominations
Stripe Co-founder and President John Collison on stage at Davos.

The stablecoin arm of Stripe recently announced its conditional trust charter approval from the OCC and a partnership with business payments fintech Payoneer.

chart visualization

The New York City-based lender, whose roots lie in taxi lending, believes an expanded home-improvement loan operation will generate mid-teen loan growth this year.