AB-011817-CHATBOTS

For banks, which stake their business on being trustworthy and reliable, there's a certain amount of risk to putting a chatbot out there that could make embarrassing or serious gaffes.

Technology
AB-012417-ROBOTICS

Banks are becoming more comfortable with robotic process automation and could use it overhaul everything from the payroll functions to advising customers.

Stock trading stock art

A midweek rally followed robust bottom-line results from JPMorgan Chase, Wells Fargo, Bank of America and several other large banks. But further interest rate cuts may be needed to sustain momentum.

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The Los Angeles-based subsidiary of Royal Bank of Canada is elbowing into fast-growing North Carolina and South Carolina with a strategy focused on middle market banking.

HoldCo Asset Management says that shareholders should reject Fifth Third's proposed acquisition of Comerica during a Jan. 6 vote due to what it calls an "unacceptable" negotiation process and the possible upside from another deal.